Wiki - Ramais
De nti
Confira abaixo, os links para procedimentos no formato de tutorial sobre o sistema de Telefonia.
Nesta página encontram-se os detalhes de funcionamento e orientações referentes ao Serviço de Voz e Telefonia.
MicroSIP
O que é MicroSIP?
O MicroSIP é um softphone desenvolvido sobre a licença GNU GPL v2 para ambientes Windows.
Números de extensões e serviços
Ramais dos setores e ramais pessoais
O DDD de todos os números abaixo é (35).
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aqui
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_docs_flag_cek='zddJ2dR57xpCu5_2FWXdyQ\x3d\x3d'; if (window['DOCS_timing']) {DOCS_timing['ifdld']=new Date().getTime();}</script></head><script nonce="JlkTHV7YMKsbY360s486gg">document.addEventListener('DOMContentLoaded', init);</script><body class="docs-gm">CONTATOS : Campus Muzambinho
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Chamada direta
O usuário poderá fazer uma ligação.
* Disque para o RAMAL desejado. Exemplo: 213.
Transferência supervisionada
Transfira uma chamada telefônica, já atendida, para um outro número. Neste caso, aguarda-se na linha até que a extensão de destino atenda a chamada.
- Disque para *2 + RAMAL. Exemplo: *25059.
Transferência cega
Transfira uma chamada telefônica, já atendida, para um outro número. Neste caso, não é preciso aguardar na linha até que a extensão de destino atenda a chamada.
- Disque para ## + RAMAL. Exemplo: ##5059.
Captura de chamada
Atenda uma ligação de outro ramal que esteja tocando e queira puxar a ligação para o seu próprio ramal.
- Disque para ** + RAMAL. Exemplo: **213.
Não pertube (DND)
Configura o telefone para temporariamente não receber chamadas.
- Para ativar: disque para *78 e aguarde a mensagem de confirmação.
- Para desativar: disque para *79 e aguarde a mensagem de confirmação.
Desvio de chamadas
Configura o telefone para temporariamente encaminhar as chamadas recebidas para outro ramal.
- Para ativar: disque para *72, digite o número para o qual as chamadas devem ser encaminhadas, confirme com "#" e aguarde a mensagem de confirmação.
- Para desativar: disque para *73 e aguarde a mensagem de confirmação.
Chamada para um dos Campi ou Reitoria
O usuário poderá fazer uma ligação direta para um dos Campi ou Reitoria.
- Disque para 02 + RAMAL. Exemplo: 026150 (liga direto para a recepção da Reitoria).
